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RETURNS / MONEY BACK GUARANTEE

DR. MUSH ME

EMAIL: brian@drmushme.eu

ADDRESS: Suite 3 77 Camden Street, Dublin, D02 XE80

Thank you for your purchase. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it for a full refund, shop credit or exchange. Please see below for more information on our returns / 60 day money back guarantee.

60 DAY 100% MONEY BACK GUARANTEE

At Dr. Mush Me, we are so confident in our Mushroom products that we allow our customers to try them first to see if they are right for them. If you find it is not suitable, you have sixty days from the date of purchase to return the product. 

Requirements:

  • All items must be postmarked within sixty days of the date of purchase.
  • Provide a reason for return.

RETURN PROCESS

To return an item, please email Customer Service at refunds@drmushme.ie to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item safely in its original packaging and include your proof of purchase, then send your return to the following address.

Dr. Mush Me Ltd

Attn: Returns

RMA #

TBC

Please note that you are responsible for all return shipping costs. We strongly recommend that you use a tracking method to send your return. 

REFUNDS

Upon receipt of the return, we will process your return or exchange. Please allow at least three (3) days from receipt of your item to process your return or exchange.

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

QUESTIONS

If you have any questions regarding our return policy / 60 day money back guarantee, please contact us at the following address:

admin@drmushme.eu

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